Free Return

If your package did not meet your expectations, don't worry! ‍

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At BMCargo, we offer a FREE return service for packages from 1 to 29 pounds.  ‍

Returning your packages purchased in the United States is easy and free of charge.

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Here's how:‍

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Prepare your Package:

- Make sure you pack your package correctly.

- Place the return label provided by the seller inside the package.

- Include the package invoice.‍Visit your BMCargo Branch:

- Take your package to the nearest branch.

- Present your package at the counter of the branch to start the return process.

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Additional Information:

- Free return for packages from 1 to 29 pounds.

- Exclusive service for packages transported and invoiced by BMCargo.

- The package must have been billed with the invoice.‍Packages must have been shipped with the invoice.‍

Packages must have been shipped with the invoice.‍Please return the package to the nearest BMCargo branch.‍

Please return the package to the nearest BMCargo branch. The package must have been invoiced with the automatic insurance coverage for extended international transport.

- Weekly departures with cut off on Wednesdays at noon.

- Delivery time to the carrier in maximum 7 working days.

- Applies to personal packages with a value not exceeding US$ 800.00.

- The return must be made using the seller's return label.

- For more information or inquiries, please contact us at devoluciones@bmcargo.com.