Frequently Asked Questions

Do you have any questions? Send us an email to

I would like to be picked up in the United States, how is the process?

For this service the pick up must be requested in our offices in Santo Domingo or branches with the following information:

- Pick up address

- Contact Name

- Contact telephone

- Order number

- Description of the goods

- Weight and dimensions

- Residential or commercial area

As soon as your application is received we will proceed with the cost estimate for your approval.