Frequently Asked Questions

Do you have any questions? Send us an email to servicioalcliente@bmcargo.com

I have checked the status of my package sent by the USPS and it appears as delivered but is not yet on my account.

- This is because the packages whose shipments are made through the U.S. mail USPS, at the time of viewing DELIVERED refers to delivery in our postal zone 33198 not BMCargo Miami. These packages are delivered to our warehouse within 1 to 5 business days of being marked as delivered.

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